KVKK Policy

KVKK (Personal Data Protection) Policy

This KVKK (Personal Data Protection) Policy ("Policy") explains how Alvera Nest ("Company," "we," "us") collects, processes, and protects your personal data in accordance with the Law on Protection of Personal Data No. 6698 ("KVKK") and related regulations.

Personal Data We Collect:

We collect and process personal data that you provide to us when using our website, products, or services. This data may include, but is not limited to:

Contact Information (name, email address, phone number)
Shipping and Billing Address
Payment Information
Order History
Communication Preferences
Purpose of Data Collection:

We collect and process personal data for the following purposes:

Processing and fulfilling orders
Providing customer support
Sending transactional and promotional emails
Analyzing website usage to improve our services
Complying with legal obligations
Legal Basis:

We collect and process personal data based on the following legal grounds:

Consent: When you provide your explicit consent for specific data processing activities.
Contractual Obligations: When data processing is necessary for the performance of a contract.
Legal Obligations: When data processing is necessary to comply with legal obligations.
Legitimate Interests: When data processing is based on our legitimate business interests, provided they do not override your rights.
Data Security:

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. We ensure that our third-party service providers also adhere to adequate data protection measures.

Data Sharing:

We may share your personal data with third-party service providers, such as payment processors and shipping companies, to fulfill your orders and provide seamless services. We do not sell, rent, or lease your personal data to third parties for marketing purposes.

Data Subject Rights:

As a data subject, you have the right to:

Access your personal data we hold
Correct inaccuracies in your personal data
Withdraw consent
Object to certain data processing activities
Request data erasure ("right to be forgotten")
Restrict processing
Data portability
Cookies and Tracking:

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to this Policy:

We may update this Policy to reflect changes in our data processing practices. The revised Policy will be posted on our website, and the "Last Updated" date will be amended accordingly.